We'll make sure you get where you need to go.
We at True North are specialists in complex service-based industries and fast-growing SMEs because these organisations demand value for money, fast turnaround and quality outcomes and that's what we deliver.
We are also specialists in waste minimisation projects with a focus on creating sustainable and commercially viable business models to turn waste into valuable outputs. See our clients section for detail on some of the projects we've worked on.
We can help you to develop internally through better strategy and systems, or we can help you to develop better services and processes to delight and engage your customers.
We don't wear Armani suits, but we do know our stuff and we take your organisation very seriously indeed. Your success is our success, and that's not just an empty slogan. Ask one of our clients and they'll tell you that's how we work. Dedication is one of our driving values.
True North Consulting provides a range of services all geared towards better organisational performance:
Strategic planning and strategy development & facilitation. Evaluation and refinement of organisation plans, key performance indicators and governance.
- Service Design:
Creation of effective and efficient services that engage customers. New service planning & development and service evaluation. Tools for understanding the mind of the customer.
- Project Management:
Feasibility studies, organisational evaluations and service audits.
- Databases and Systems:
Processes and tools to improve organisational effectiveness and efficiency. Online (ASP/PHP) and network based (MYSQL/Access) databases. CRM and contact management systems.
- Web Design:
Simple clear 'brochure' websites. Web-based databases and dynamic content sites. E-commerce sites.
- Graphic Design:
Visual identity and branding. Logos, brochures, sales materials and publications.
- Business Start-up:
A full suite of planning services for new business start-ups and not for profit organisations.
Some of the clients we've worked with include:
You might want to consider giving us a call if:
- You're looking for someone you can trust and rely on to help you grow and streamline your organisation
- You don't want to pay exorbitant consultancy fees for 'one-size fits all' solutions
- You want top quality skills and support
To get a feel for some of our thoughts on business and service design, check out our articles section.
For further information check out our contact information, email us or download our Organisation Profile.